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Forfaits de Ski Verbier

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Ski Service Les Ruinettes - Verbier ski rental
Le seul magasin sur les pistes à Verbier.

Ski Service Les Ruinettes

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Vestes, Pantalons, Gants et Masques

Location d'Habits de Ski

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Ski and boot storage in Verbier and Les Ruinettes
Gratuit dans nos trois magasins

Stockage de ski

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The Taste of Powder - Ski Service Team | Ep. 3

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Free Verbier ski tests - Les Ruinettes - gitgo
Tout les mercredis et samedis

Verbier Ski Test Gratuit

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Verbier ski rental - November20 - save 20%
Save 20% on all bookings

November20 Verbier Ski Hire

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13 Mar

Refund & voucher requests

Update 16/03/2020: Yesterday afternoon (15/03/2020) we took the decision to close all our shops (Ski Service Verbier, Ski Service Les Ruinettes, Patagonia, Peak Performance, The North Face and Arc'teryx) until further notice. As all schools in the Valais were ordered to close until the 1st of May it became increasingly difficult for all of our employees with children to continue coming to work. The commune de Bagnes took also the decision late yesterday evening that all non-essential shops should close their doors. On top of this, we are expecting this decision to be mirrored by the federal government today and imposed nationwide.

Regardless of regulation, the time had come to do the most we could to keep our employees and customers safe.

Thank you to all our customers that filled in the form below, this is big help to us and will make a big difference to have all requests centralised in one spot. We are of course still replying to live chats, emails, social media messages but we might not be as quick to respond as usual. We have will not be in our shops or offices for foreseeable future and will therefore not be able to answer phone calls.

Update 17/03/2020: • We started refunding customers on the 14th of March and we are continuing everyday. We started with those that registered first. • Please bare with us, if you have registered, we will get round to you. We will get round to every single person.  • Once you have registered you WILL NOT receive an email confirmation to acknowledge your registration. We built this system in a matter of hours on 13th of March and it is not perfect but rest assured if you have submitted a request we have your details and we will get round to you. • YOU WILL get an email to confirm that you have been refunded, once the refund is done.  • Please, if possible, avoid filling out the form 3 or more times. Two is understandable as you may have made a mistake for example. • Vouchers will be valid for the entire 2020-21 winter season.  • Vouchers will be issued in early September at the latest. This is when the prices for the ski passes and ski hire for the coming season are determined. • Lastly, thank you all for your patience, messages of support and best wishes. This means a lot to us and from all the staff at Ski Service the feelings are reciprocated - We wish you and your loved ones all the best for the coming weeks and months.

###

Why am I on this page?

Due to the high volume of enquiries regarding refunds and vouchers we have set up this page to keep our clients informed and handle all enquiries.

We know this is not ideal and we would rather handle each case in a personal manor via the live chat, email or phone but at the moment this form is going to be the most efficient way to register your request.

We will work as hard as we can to handle all requests as quickly as possible. We will make sure every single request is treated even if this does take a while. 

We are as gutted as you most likely are about the current situation. 

We would much rather have you skiing with us this spring here in Verbier. Instead we are having to close our shops, take some difficult decisions with regards to stock, staff and future investments, as well as spend the foreseeable future processing refunds and figuring out how to transfer bookings to next season - with all the accounting joys that will entail

This is new territory for us but we are really trying to make sure that everyone gets a fair outcome.

The url of this page is www.skiservice.com/refunds (in case you need to share it)

If you have any questions please do not hesitate to ask in the live chat, we will try to get respond as quickly as possible. 

Stay safe and we look forward to seeing you next winter in Verbier.

What is the situation on the ground?

As part of nationwide measures to limit the spread of the COVID-19 virus, all Swiss ski resorts have been instructed to close until the end of the season by the federal government in Bern. The Cantons can then interpret this instruction and choose to enforce it or not. The canton of Valais has chosen to follow these instructions and has demanded ski resorts close, along with a raft of other measures.

For the full list of measures (in French or German) taken by the canton of Valais please head here.

Televerbier S.A. (Our partner and the private company that owns and runs the ski lifts) is treating this pandemic that has led to the closure of the ski lifts as a Force Majeure event. Therefore, vouchers will be issued for ski passes next season instead of refunds. If you have a ski pass for any date between the 14th of March 2020 and the 3rd of May 2020 you will be entitled to a voucher. Season and annual passes are excluded, no voucher will be issued for either of those passes. skiservice.com customers that took the cancelation guarantee will be entitled to a full refund.

Did you rent and pay for ski equipment or buy a ski pass in one of our physical shops in Verbier?

• Refunds for ski hire can be issued in our shop

• A voucher for ski passes can be issued by Téléverbier at the Médran ticket office. Your voucher will be valid next winter season for a ski pass of the same value as your purchase this season.

- If you purchased the Snow Assist accident insurance with your ski pass please contact them directly. You may be entitled to a refund. The situation is evolving and we are still not entirely sure what stance they will take with regards to refunds. At the moment, this is the most up to date information we have. The contact details if you have the Snow Assist accident insurance with your ski pass:

The insurer is Europ Assistance (Switzerland) Assurances SA, Avenue Perdtemps 23 - CP 3200 - CH-1260 NYON 1 The insured persons can reach Europ Assistance 24/7. Telephone : +41 (0)22 939 22 32 Fax : +41 (0)22 939 22 45 E-Mail : travel@europ-assistance.ch  

Did you book and pay for ski hire or ski passes online via skiservice.com?

- With cancellation guarantee

• If you have not used your ski pass or ski hire and left the default cancelation guarantee enabled at the time of booking you will get a full refund, no questions asked. Please simply fill in the form at the bottom of this page.

• If you have used your ski pass or ski hire and left the default cancelation guarantee enabled at the time of booking you will get a full refund for the days you have not used. Please simply fill in the form at the bottom of this page.

- If you purchased the Snow Assist accident insurance with your ski pass please contact them directly. You may be entitled to a refund. The situation is evolving and we are still not entirely sure what stance they will take with regards to refunds. At the moment, this is the most up to date information we have. The contact details if you have the Snow Assist accident insurance with your ski pass:

The insurer is Europ Assistance (Switzerland) Assurances SA, Avenue Perdtemps 23 - CP 3200 - CH-1260 NYON 1 The insured persons can reach Europ Assistance 24/7. Telephone : +41 (0)22 939 22 32 Fax : +41 (0)22 939 22 45 E-Mail : travel@europ-assistance.ch

- Without cancelation guarantee

• If you have not used your ski pass or ski hire and unticked the default cancelation guarantee at the time of booking you will get a partial refund in line with our terms and conditions and cancelation policy or a credit for the entire rental and/or ski pass value to be used next season on www.skiservice.com. Whichever you prefer, please simply fill in the form at the bottom of this page.

• If you have used your ski pass or ski hire and unticked the default cancelation guarantee enabled at the time of booking you will get a partial ski hire refund for the days you have not used. Please simply fill in the form at the bottom of this page. For the unused days of your ski pass you can visit the main ticket office at Médran for a voucher for next season.

- If you purchased the Snow Assist accident insurance with your ski pass please contact them directly. You may be entitled to a refund. The situation is evolving and we are still not entirely sure what stance they will take with regards to refunds. At the moment, this is the most up to date information we have. The contact details if you have the Snow Assist accident insurance with your ski pass:

The insurer is Europ Assistance (Switzerland) Assurances SA, Avenue Perdtemps 23 - CP 3200 - CH-1260 NYON 1 The insured persons can reach Europ Assistance 24/7. Telephone : +41 (0)22 939 22 32 Fax : +41 (0)22 939 22 45 E-Mail : travel@europ-assistance.ch

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29 Jan
27 Nov

Les Nocturnes 2018

LE 19 ET 21 DECEMBRE SKI SERVICE OUTLET MARTIGNY SERA OUVERT NON-STOP DE 10h JUSQU'A 21h! DIMANCHE 23 DECEMBRE LE MAGASIN SERA OUVERT NON-STOP 10h JUSQU'A 18h!

Ski Service Outlet Martigny fete Noel avec les Nocturnes .

C'EST QUOI?

Les Nocturnes à Martigny sont 3 jours de service non-stop chez Ski Service Outlet. Vous y trouverez des affaires incroyables pour cet hiver avec une grande gamme de vêtements et d'accessoires de ski. Tout à moitié prix ou plus. 

Vous y trouverez de grandes marques telles que Arc'teryx, Patagonia, The North Face, Timberland, Sorel, Outdoor Research, Peak Performance à des prix cassés.

Casques, masques et lunettes de soleil de Scott, Giro et Protec pour adultes et enfants également.  Sur les articles de ski et confection enfants et adultes: vêtements, skis et chaussures de ski, sous-vêtements, gants, bônnets, casques et bien plus encore!

Fêtez Noël avec nous chez Ski Service Outlet Martigny

 

EXTRAS: Cette année aux Nocturnes à Martigny vous pouvez profiter de plusieurs promotions:   Chaque jours il y aura une tombola avec la possibilité de gagner des vêtements de la collection Verbier! 

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08 Oct

Braderie Martigny 2018

 

LE 6 ET 7 NOVEMBRE 2018 MEGA BRADERIE MARTIGNY

Ski Service Outlet Martigny commence sa méga vente d'automne mardi, le 6 novembre à 10:00.

C'EST QUOI?

La Mega Vente d'Automne à Martigny c'est 2 jours de vente à prix cassés chez Ski Service Outlet. Vous y trouverez des affaires incroyables pour cet hiver avec une grande gamme de vêtements, du matériel de ski, ou encore des accessoires tout à moitié prix ou mieux. Tout est réduit entre 50% à 80%.

Vous y trouverez de grandes marques telles que Arc'teryx, Patagonia, The North Face, Timberland, Sorel, Outdoor Research, Peak Performance et plus à des prix cassés. 

• Casques, masques et lunettes de soleil de Scott, Giro et Protec pour adultes et enfants egalement.  • Sac à Dos et équipment de sécurité de Ortovox.

C'est le moment parfait de s'équiper pour l'hiver! 

Sur les articles de ski et confection enfants et adultes: vêtements, skis et chaussures de ski, sous-vêtements, gants, bônnets, casques et bien plus encore!

Équipez-vous pour l'hiver et le sport.

L'hiver arrive a grand pas, dépêchez-vous!

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PROMOTIONS ET ÉVÉNEMENTS:

Cette année à la braderie d'automne à Martigny vous pouvez profiter de plusieurs promotions et cadeaux. Les clients sont encouragés à arriver à 9:30 pour profiter des offres et promotions, y compris les Francs Bonus pour les 20 premiers clients.

• PREMIERS DANS LA FILE Les 20 premiers clients dans la file d'attente le 6 novembre recevront des Francs Bonus d’un montant allant de CHF10.- à CHF50.- à utiliser sur leurs achats durant la Braderie d'automne à Martigny. Un client recevra CHF200.- en Francs Bonus.

Les clients doivent être dans la file d'attente à 09h30.

• ACHETEZ POUR ÉCONOMISER Les clients qui dépensent CHF500.-  ou plus du 6 au 7 novembre recevront un Bon Cadeau Ski Service Outlet: Pour tout achat de CHF500.- et plus = un bon de CHF25.- 

• TROIS SUPER CHANCEUX En partenariat avec Verbier 4 Vallées, Trois clients pourront gagner un abonnement de ski journalier, tarif adulte, secteur Verbier d’une valeur de CHF67.- Les clients peuvent participer durant la braderie, pour gagner en laissant leur nom et adresse email à la caisse du 6 au 7 novembre uniquement.

• TOMBOLA Trois bons cadeaux Ski Service Outlet sont à gagner chaque jour. Le 1er d'une valeur de CHF50.- Le 2ème d'une valeur de CHF75.- Le 3ème d'une valeur de CHF100.- Les clients peuvent participer durant la braderie, en laissant leur nom et adresse email à la caisse du 6 au 7 novembre uniquement. Les gagnants seront annoncés chaque soir du 6 au 7 novembre sur la page Facebook de Ski Service Outlet

QUAND?

Mardi 6 novembre: 10:00 - 18:30

Mercredi 7 novembre: 10:00 - 18:30

Get directions

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  CONTACT US

Ski Service Outlet Avenue de la Gare 47 1920 Martigny, Switzerland p. +41 (0)27 722 87 23 e. skiserviceoutlet@verbier.ch fb. Ski Service Outlet

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11 Sep

Bruson and Savoleyres Ski Pass

Bruson and Savolyres Ski Pass book online with Ski Service and save up to 20%

You can now buy your Bruson and Savoleyres ski pass and we will prepare it for your arrival. You can choose from our two pick-up destinations, either our main ski rental shop in Ski Service shop in Verbier or at the Una Lodge in le Chable. 

Buy now About Bruson and Savoleyres

Bruson is one of the smallest and most idyllic resorts within the 4 Vallées. Surrounded by forest, the quiet resort gives wonderful views of Verbier and excellent tree skiing. For skiers looking to escape from it all, Bruson is where to go. With a nice selection of blue and red slopes Bruson is great place to get off of the beaten track.

Savoleyres sits above Verbier and looks over to the main resort. With both East and North facing slopes you're guaranteed to always find good snow. With a great selection of blue and red slopes Savoleyres is perfect for beginners or skiers looking for a relaxing day in the sun. Stretching from 2300m down to 1500m Savoleyres goes from alpine terrain all the way down to the forest of La Tzoumaz.

Here is a more detailed view of the ski area: 

Bruson and Savoleyres Ski Pass:

With the Bruson and Savoleyres ski pass you have access to Bruson and Savoleyres. This is a great ski pass for those looking to get off the beaten track. 

If you are buying for 7 days or more, you automatically get a 4 Vallées pass.

The skiing area is split into 3 different passes, the Verbier Pass (marked in red on the map), the Bruson and Savoleyres ski Pass (marked in Yellow on the map), and the Verbier 4 Vallées Pass (marked in blue on the map). 

You can now book your Bruson and Savoleyres ski pass and skis with Ski Service online and save up to 20%. Click here to find out more about our ski hire. 

For more information on ski passes and the deals on offer click here

Buy now Bruson and Savoleyres Pedestrian ski Passes

Are you coming to Bruson but not planning on skiing? Worry not, you can still make the most of the beautiful snow capped mountains. You can purchase walking passes for the 4 Vallées which allow you to visit all the best spots via the lift system. 

If you are interested in learning more about Verbier Pedestrian lift passes please feel free to contact us here.  

Accident Insurance 

Making sure you are fully covered in case of any accidents allows you to ski with peace of mind. When purchasing your Bruson and Savoleyres ski pass online you can add an optional insurance for 5 CHF per person per day. This fully covers any costs that are incurred should you have an accident while skiing in Verbier and the 4 Vallées. You will be reimbursed the full cost of your lift pass and any medical or repatriation expenses if you have an accident on the pistes or off-piste itineraries during your booked period which prevents you from using your ski pass. SNOW Assist insurance covers the following:

Refund of ski pass

Refund of ski lessons

Refund of medical expenses

Refund of repatriation costs

Refund of rescue costs: transport via ambulance and helicopter

  Cancellation Guarantee

Sometimes things don't work out as planned :( 

If you have to cancel or amend your booking for any reason, adding the optional Cancellation Guarantee for all bookings will allow you to make the necessary changes free of charge no questions asked. The Cancellation Guarantee is 5% of the booking total and covers cancellation of both ski pass and ski hire for the booked period. Without the Cancellation Guarantee for any cancellation or amendment made a fee of 25% of the booking total will be levied. 

Book lift passes now

Book ski hire now

Book ski lessons now

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11 Sep

Verbier Area Lift Pass

Verbier lift pass book online with Ski Service and save up to 20%:

You can now buy your Verbier lift pass and we will print it and have it waiting for your arrival. You can choose from two pick-up destinations, our main shop in Verbier or at the Una Lodge in le Châble. 

Buy now About Verbier: 

Verbier is largest single resort within the 4 Vallées. The 4 Vallées is the largest ski area in Switzerland.  Verbier has some of the best lift accessible freeride terrain and pistes that the area has to offer including Mont Gélé, the (in)famous Tortin, Bruson, and Savoleyres. 

The Verbier lift pass is ideal for those looking to spend a weekend or a few days skiing from Verbier town.  It is also perfect for skiers who enjoy red and blue slopes; Verbier, Bruson and Savoleyres have a wonderful selection of intermediate slopes with great views and scenery to boot. The Verbier snow park is located in La Chaux. South facing, the park basks in the sun and perfect  for honing your freestyle skills.

 

Here is a more detailed view of the Verbier ski area:

The Verbier Lift Pass:

With the Verbier lift pass you have access to all the lifts and pistes with in the zone marked red in the map above. A pass where there is something for everyone, from freeride and the itineraries, to the glorious pistes with stunning views. 

The perfect area for all levels of skiers: 

The area covered by the Verbier lift pass has something for everyone. If you are just beginning to ski then the pistes such as Les Moulins or Les Esserts are perfect places to make your first turns. Located in town they are very easily accessed by the free buses that run around the town. 

If you are a skier looking to improve then Verbier boasts some of the best pistes in Switzerland. From the steep and winding motor-way piste from Les Attelas to Les Ruinettes to the gentle panoramas offered by La Chaux and Lac de Vaux you will find the perfect groomed slopes to up your skiing game. 

For experts looking to ride some of the best lift access terrain in the world runs such as Tortin, Vallon d'Arby, and Mont Gelé; the Verbier lift pass has the best runs of your life waiting for you!

If you are buying for 7 days or more, you automatically get a 4 Vallées pass.

The skiing area is split into 3 different passes, the Verbier Pass (marked in red on the map), the Bruson and Savoleyres Pass (marked in Yellow on the map), and the Verbier 4 Vallées Pass (marked in blue on the map). 

You can now book your lift pass and skis with Ski Service online and save up to 20%. Click here to find out more about our ski hire. 

For more information on ski passes and the deals on offer click here

Buy now   Coming to Verbier but not skiing? 

If skiing isn't your thing there is still plenty to do and see in Verbier. You can buy pedestrian lift passes that allow you to access the mountains with ease. You can use the telecabins to journey around the mountain as well as benefit from the numerous walking trails through the forests and away from the ski slopes. 

If you would like to learn more about Pedestrian lift passes feel free to ask

Coming to Verbier but want to pick up your pass somewhere else? 

With Ski Service you can pick up your Verbier lift pass in a number of places. You can choose to pick up your ski pass at the Una Lodge in Le Châble. Situated directly across from the telecabin station you avoid the queues by picking up your pre-prepared lift pass and heading straight up the mountain. As standard it is possible to pick your lift pass at our main shop in Verbier town centre, just 250m from the Medran lift station.

 

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10 Sep

Verbier 4 Vallées Lift Pass

Verbier 4 Vallées ski pass book online with Ski Service and save up to 20%

You can now buy your Verbier 4 Vallées ski pass and we will have it ready and prepared for your arrival. You can choose from our two pick-up destinations, either our main Ski Service shop in Verbier or at the Una Lodge in le Châble. 

Buy now About Verbier 4 Vallées: 

The 4 Vallées is the largest ski area in Switzerland and the third largest in Europe. It is made up of 5 resorts Verbier, Nendaz, Veysonnaz, Thyon, La Tzoumaz, and Bruson. With over 410km of runs and a summit of 3300m it is one of the most stunning ski resorts in the world. There is always something new and exciting to ski.

Verbier and the 4 Vallées are known for both their stunning pistes and untouched freeride terrain. Some of Europe's most exciting terrain is easily accessed from the lifts around the mountain. 

For those who are looking for the adventure of freeriding but the safety of the pistes, there are the many marked itinerary runs around the mountain. These give way to some of the best scenery and skiing in the area. The  yellow lines on the map (below) represent the itineraries, you can venture down hidden valleys and cruise down open powder fields before catching the lift back up to do it all again!   

Verbier 4 Vallées Lift Pass:

With the 4 Vallées lift pass you have access to any lift on the mountain. This really is the all inclusive ski pass, packed and ready with the best skiing you've ever had. 

If you are buying for 7 days or more, you automatically get a 4 Vallées pass.

The skiing area is split into 3 different passes, the Verbier Pass (marked in red on the map), the Bruson and Savoleyres Pass (marked in Yellow on the map), and the Verbier 4 Vallées Pass (marked in blue on the map). 

You can now book your lift pass and skis with Ski Service online and save up to 20%. Click here to find out more about our ski hire. 

For more information on ski passes and the deals on offer click here

Buy now

 

Beginner Skiers

Verbier is not only for expert skiers! Above and around town are dedicated slopes for beginners they are perfect slopes to learn to ski.  The beginners slopes of Le Rouge and Les Esserts have their own dedicated lift passes at a lower price than the main Verbier 4 Vallées ski pass. If you would like to purchase passes for these areas please feel free to contact us here

Once you have mastered the nursery slopes you will be ready to take your skills to La Chaux and Siviez! 

 

Verbier 4 Vallées Pedestrian Lift Passes

Are you coming to Verbier but not planning on skiing? Worry not, you can still make the most of the beautiful snow capped mountains. You can purchase walking passes for the 4 Vallées which allow you to visit all the best spots via the lift system. 

If you are interested in learning more about Verbier Pedestrian lift passes please feel free to contact us here.  

Accident Insurance 

Making sure you are fully covered in case of any accidents allows you to ski with peace of mind. When purchasing your Verbier 4 Vallées lift pass online you can add an optional insurance for 5 CHF per person per day. This fully covers any costs that are incurred should you have an accident while skiing in Verbier and the 4 Vallées. You will be reimbursed the full cost of your lift pass and any medical or repatriation expenses if you have an accident on the pistes or off-piste itineraries during your booked period which prevents you from using your ski pass. SNOW Assist insurance covers the following:

Refund of ski pass

Refund of ski lessons

Refund of medical expenses

Refund of repatriation costs

Refund of rescue costs: transport via ambulance and helicopter

Cancellation Guarantee

Sometimes things don't work out as planned :(

If you have to cancel or amend your booking for any reason, adding the optional Cancellation Guarantee for all bookings will allow you to make the necessary changes free of charge no questions asked. The Cancellation Guarantee is 5% of the booking total and covers cancellation of both ski pass and ski hire for the booked period. Without the Cancellation Guarantee for any cancellation or amendment made a fee of 25% of the booking total will be levied. 

 

Book lift passes now

Book ski hire now

Book ski lessons now

 

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03 Sep

Verbier Lift Pass

Book your Verbier lift pass online with Ski Service and save up to 20%

You can now pre-book your Verbier lift pass and we will have it ready and prepared for your arrival. You can choose from our two pick up destinations, either our main Ski Service shop in Verbier or at the Una Lodge in le Chable. 

We can also post your Verbier lift pass to your home address in advance of your trip! 

Book lift passes now

About the Verbier Lift Pass: 

There are three types of Verbier lift pass to cover all three areas of the map below: 

The 4 Vallées Lift Pass:

This is the most popular Verbier lift pass and gives you access to the entire 4 valleys ski area including Verbier, Mont Fort, Nendaz, Veysonnaz, Thyon, Savoleyres and Bruson.

This pass gives you access to the biggest ski area in Switzerland with more than 90 lifts, hundreds of kilometres of slopes, endless backcountry terrain and of course the highest point in the area, Mont Fort at 3330 meters. 

This pass includes: Verbier, Mont Fort, Nendaz, Veysonnaz, Thyon, Savoleyres and Bruson

 

The Verbier Lift Pass: 

This is the perfect pass for day or a weekend break. It covers the ski area directly around Verbier and includes Tortin, La Chaux and the Savoleyres and Bruson areas but does not include Mont Fort.

If you are buying for 6 days or more, you automatically get a 4 Vallées pass.

This is a great pass if you want to keep things simple if you are only in Verbier for a day or two. With the Verbier lift pass you will have access to all of Verbier's slopes, iconic off-piste runs like the Mont Gelé, the snow park in La Chaux as well as Savoleyres and Bruson. 

The highest mountain in the area, Mont Fort, is not included. If you decide you want to go up there you can simply buy a supplement on the day, in La Chaux or Tortin at the foot of the lift that takes you there. 

This pass includes: Verbier, La Chaux, Tortin, Mont Gelé, Savoleyres and Bruson

  The Bruson and Savoleyres Lift Pass: 

This pass take you to the most easily accessible areas which offer great terrain both on and off-piste for beginners to experts. 

If you want to take things at your own pace and crave a bit of tranquility this is the pass for you. There are plenty of accessible runs and crowds are rare. Local tip - on a powder day if your not feeling crowds, escape to Bruson and make the most of its incredible forests. The same goes for a low visibility powder day, you won't regret it! 

This pass includes: Savoleyres and Bruson

For more info on pricing and available discounts head over to our in-depth ski pass page

 

Beginner Skiers

Verbier is not only for expert skiers! With several dedicated slopes for beginners on and off the mountain it is the perfect place to learn to ski. The beginners slopes of Le Rouge and Les Esserts have their own dedicated lift passes at a lower price than the main Verbier lift pass. If you would like to purchase passes for these areas please feel free to contact us here

Once you have mastered the nursery slopes you will be ready to take your skills to La Chaux! 

 

Verbier Pedestrian Lift Passes

Are you coming to Verbier but not planning on skiing? Worry not, you can still make the most of the beautiful snow capped mountains. You can purchase walking passes for the 4 Vallées which allow you to visit all the best spots via the lift system. 

If you are interested in learning more about Verbier Pedestrian lift passes please feel free to contact us here.  

Accident Insurance 

Making sure you are fully covered in case of any accidents allows you to ski with peace of mind. When purchasing your Verbier lift pass online you can add an optional insurance for 5 CHF per person per day. This fully covers any costs that are incurred should you have an accident while skiing in Verbier and the 4 Vallées. You will be reimbursed the full cost of your lift pass and any medical or repatriation expenses if you have an accident on the pistes or off-piste itineraries during your booked period which prevents you from using your ski pass. SNOW Assist insurance covers the following:

Refund of ski pass

Refund of ski lessons

Refund of medical expenses

Refund of repatriation costs

Refund of rescue costs: transport via ambulance and helicopter

  Cancellation Guarantee

Sometimes things don't work out as planned :( 

If you have to cancel or amend your booking for any reason, adding the optional Cancellation Guarantee for all bookings will allow you to make the necessary changes free of charge no questions asked. The Cancellation Guarantee is 5% of the booking total and covers cancellation of both ski pass and ski hire for the booked period. Without the Cancellation Guarantee for any cancellation or amendment made a fee of 25% of the booking total will be levied. 

Book lift passes now

Book ski hire now

Book ski lessons now

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20 Dec

Ski Service Team Series - Alex & Rusty - Hidden Corners

 

Ski Service Team riders Alex Moorhead and Benjamin Rouiller take us round their favourite Verbier spots in Hidden Corners.  These two local riders take us just a short distance from the Verbier ski lifts and into pristine powder terrain.

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Refund & voucher requests

Update 16/03/2020: Yesterday afternoon (15/03/2020) we took the decision to close all our shops (Ski Service Verbier, Ski Service Les Ruinettes, Patagonia, Peak Performance, The North Face and Arc'teryx) until further notice. As all schools in the Valais were ordered to close until the 1st of May it became increasingly difficult for all of our employees with children to continue coming to work. The commune de Bagnes took also the decision late yesterday evening that all non-essential shops should close their doors. On top of this, we are expecting this decision to be mirrored by the federal government today and imposed nationwide. Regardless of regulation, the time had come to do the most we could to keep our employees and customers safe. Thank you to all our customers that filled in the form below, this is big help to us and will make a big difference to have all requests centralised in one spot. We are of course still replying to live chats, emails, social media messages but we might not be as quick to respond as usual. We have will not be in our shops or offices for foreseeable future and will therefore not be able to answer phone calls. Update 17/03/2020: • We started refunding customers on the 14th of March and we are continuing everyday. We started with those that registered first. • Please bare with us, if you have registered, we will get round to you. We will get round to every single person.  • Once you have registered you WILL NOT receive an email confirmation to acknowledge your registration. We built this system in a matter of hours on 13th of March and it is not perfect but rest assured if you have submitted a request we have your details and we will get round to you. • YOU WILL get an email to confirm that you have been refunded, once the refund is done.  • Please, if possible, avoid filling out the form 3 or more times. Two is understandable as you may have made a mistake for example. • Vouchers will be valid for the entire 2020-21 winter season.  • Vouchers will be issued in early September at the latest. This is when the prices for the ski passes and ski hire for the coming season are determined. • Lastly, thank you all for your patience, messages of support and best wishes. This means a lot to us and from all the staff at Ski Service the feelings are reciprocated - We wish you and your loved ones all the best for the coming weeks and months. ### Why am I on this page? Due to the high volume of enquiries regarding refunds and vouchers we have set up this page to keep our clients informed and handle all enquiries. We know this is not ideal and we would rather handle each case in a personal manor via the live chat, email or phone but at the moment this form is going to be the most efficient way to register your request. We will work as hard as we can to handle all requests as quickly as possible. We will make sure every single request is treated even if this does take a while.  We are as gutted as you most likely are about the current situation.  We would much rather have you skiing with us this spring here in Verbier. Instead we are having to close our shops, take some difficult decisions with regards to stock, staff and future investments, as well as spend the foreseeable future processing refunds and figuring out how to transfer bookings to next season - with all the accounting joys that will entail This is new territory for us but we are really trying to make sure that everyone gets a fair outcome. The url of this page is www.skiservice.com/refunds (in case you need to share it) If you have any questions please do not hesitate to ask in the live chat, we will try to get respond as quickly as possible.  Stay safe and we look forward to seeing you next winter in Verbier. What is the situation on the ground? As part of nationwide measures to limit the spread of the COVID-19 virus, all Swiss ski resorts have been instructed to close until the end of the season by the federal government in Bern. The Cantons can then interpret this instruction and choose to enforce it or not. The canton of Valais has chosen to follow these instructions and has demanded ski resorts close, along with a raft of other measures. For the full list of measures (in French or German) taken by the canton of Valais please head here. Televerbier S.A. (Our partner and the private company that owns and runs the ski lifts) is treating this pandemic that has led to the closure of the ski lifts as a Force Majeure event. Therefore, vouchers will be issued for ski passes next season instead of refunds. If you have a ski pass for any date between the 14th of March 2020 and the 3rd of May 2020 you will be entitled to a voucher. Season and annual passes are excluded, no voucher will be issued for either of those passes. skiservice.com customers that took the cancelation guarantee will be entitled to a full refund. Did you rent and pay for ski equipment or buy a ski pass in one of our physical shops in Verbier? • Refunds for ski hire can be issued in our shop • A voucher for ski passes can be issued by Téléverbier at the Médran ticket office. Your voucher will be valid next winter season for a ski pass of the same value as your purchase this season. - If you purchased the Snow Assist accident insurance with your ski pass please contact them directly. You may be entitled to a refund. The situation is evolving and we are still not entirely sure what stance they will take with regards to refunds. At the moment, this is the most up to date information we have. The contact details if you have the Snow Assist accident insurance with your ski pass: The insurer is Europ Assistance (Switzerland) Assurances SA, Avenue Perdtemps 23 - CP 3200 - CH-1260 NYON 1 The insured persons can reach Europ Assistance 24/7. Telephone : +41 (0)22 939 22 32 Fax : +41 (0)22 939 22 45 E-Mail : travel@europ-assistance.ch   Did you book and pay for ski hire or ski passes online via skiservice.com? - With cancellation guarantee • If you have not used your ski pass or ski hire and left the default cancelation guarantee enabled at the time of booking you will get a full refund, no questions asked. Please simply fill in the form at the bottom of this page. • If you have used your ski pass or ski hire and left the default cancelation guarantee enabled at the time of booking you will get a full refund for the days you have not used. Please simply fill in the form at the bottom of this page. - If you purchased the Snow Assist accident insurance with your ski pass please contact them directly. You may be entitled to a refund. The situation is evolving and we are still not entirely sure what stance they will take with regards to refunds. At the moment, this is the most up to date information we have. The contact details if you have the Snow Assist accident insurance with your ski pass: The insurer is Europ Assistance (Switzerland) Assurances SA, Avenue Perdtemps 23 - CP 3200 - CH-1260 NYON 1 The insured persons can reach Europ Assistance 24/7. Telephone : +41 (0)22 939 22 32 Fax : +41 (0)22 939 22 45 E-Mail : travel@europ-assistance.ch - Without cancelation guarantee • If you have not used your ski pass or ski hire and unticked the default cancelation guarantee at the time of booking you will get a partial refund in line with our terms and conditions and cancelation policy or a credit for the entire rental and/or ski pass value to be used next season on www.skiservice.com. Whichever you prefer, please simply fill in the form at the bottom of this page. • If you have used your ski pass or ski hire and unticked the default cancelation guarantee enabled at the time of booking you will get a partial ski hire refund for the days you have not used. Please simply fill in the form at the bottom of this page. For the unused days of your ski pass you can visit the main ticket office at Médran for a voucher for next season. - If you purchased the Snow Assist accident insurance with your ski pass please contact them directly. You may be entitled to a refund. The situation is evolving and we are still not entirely sure what stance they will take with regards to refunds. At the moment, this is the most up to date information we have. The contact details if you have the Snow Assist accident insurance with your ski pass: The insurer is Europ Assistance (Switzerland) Assurances SA, Avenue Perdtemps 23 - CP 3200 - CH-1260 NYON 1 The insured persons can reach Europ Assistance 24/7. Telephone : +41 (0)22 939 22 32 Fax : +41 (0)22 939 22 45 E-Mail : travel@europ-assistance.ch Loading…

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