Privacy policy
An overview of how we collect and use your information
We collect, use, and protect your personal information with the utmost care. Here’s an outline of our privacy practices:
- Types of information we collect about you
- How we collect and use it
- Who we may share it with
- Steps we take to keep it private and secure
- Your rights regarding your information
Who We Are
When we say “we,” we mean Trophy Schweiz AG, which acts as the “data controller” for this information. This means we’re responsible for determining how your data is used and protected.
Information We Collect
We collect information about you from various sources, including:
- Directly from you
- Through third parties acting on your behalf, e.g., intermediaries or vendors
- Other Trophy companies
- Publicly available sources
- Information we generate ourselves
- Other organisations
We collect your information in line with relevant regulations and laws, in relation to any services or goods you purchase or own. You’re responsible for ensuring your information is accurate and up-to-date. If you provide information for someone else, please ensure they are informed of this privacy policy and agree to our use of their information.
Types of Personal Data We Collect
- Basic Account Information: Name, address, email address, used to secure access to our services and goods.
- Personal Details: Age, title, gender, and date of birth, for personalised services (e.g., ski passes).
- Contact Information: Phone number, so we can contact you about orders (e.g., if an item is out of stock or to arrange delivery).
- Physical Details: Size, height, weight, shoe size, and activity level, used to customise our services (e.g., setting ski binding levels).
- Payment Information: When you make a payment, we collect your credit card, debit card, or other payment details through third-party payment services. We do not store your payment information.
How We Use Your Information
We use your information to provide products and services, including:
- Confirming your order
- Delivering services or goods
- Fulfilling your instructions
- Improving our offerings
- Offering other services or goods we believe may benefit you (unless you opt out)
We only use your information where allowed by law, such as fulfilling an agreement with you, meeting a legal obligation, having a legitimate business interest, or with your consent.
Sharing Your Information
We may share your information with Trophy Schweiz AG Group members and trusted third-party vendors (e.g., data storage, payment services, analytics providers) to support our operations.
Learn more about our third-party vendors here: Trophy Schweiz AG Third Party Vendors
Retention of Your Information
We keep your information as long as you have a relationship with us. After that, we retain it only as needed, for purposes like responding to queries, improving services, and complying with regulatory requirements.
Transferring Information Abroad
Your information may be transferred and stored outside the European Economic Area, including countries without equivalent data protection laws. In such cases, we ensure an appropriate level of protection.
Learn more about data transfers abroad: Trophy Schweiz AG Third Party Vendors
Your Rights
You have various rights regarding your information, such as requesting access to it, asking for corrections, objecting to or restricting processing, requesting deletion, or lodging a complaint.
More Information
For details about anything in this summary, please view our full Privacy Policy, available on this page, or call us at +41 26 4601616 for a paper copy.
Third-Party Vendors
We may share information with other Trophy Schweiz AG members and companies outside our group that help us provide specific services. These third-party companies, known as “data processors,” may assist with:
- Accessing third-party accounts
- Remarketing and behavioural targeting
- Social media interactions
- Analytics
- Contact management and messaging
- Payment processing
- Displaying external content
- User database management
- Session recording
- Collecting data and more
